Toy Quantities Are Limited – But Probably Always Findable, Though Costly

We have limited quantities of all our toys – they will run out at some point. We will always suggest places to find a particular toy or suggest possible substitutes that cover the same psychological/spiritual ground.

Just to be clear on condition: our toys are brand new, unused, and still in their original packaging — they’ve simply been waiting a while for the right hands to find them. Some have been tucked away for years, even decades, so you may notice the packaging itself showing its age: yellowed plastic windows, a softened box corner, a bit of shelf wear on the cardboard. The toy inside is new; the box has just lived a little longer than most. We just want them in play, not put in a museum setting. They can’t change the world if they’re not put in play!

The Quality of Some of These Toys is Extraordinary

You see less and less of this kind of quality available in the toy marketplace. No more ToysRUs or KB Toys to find the latest masterpieces! There are some toys made well today, but some of those cost in the hundreds of dollars and are sculpted, large, absolutely amazing, but not well-suited to bringing with you. McFarlane’s Movie Maniacs is an example of a reasonably priced toy today that has very good quality.

Toys That Use Batteries — Please Handle With a Little Care

Some of our toys are easily 20 years old and shipped from the factory with batteries already installed to produce sounds or phrases. We don’t open the sealed packages to test them ourselves — we’d rather you have the fun of discovering that first, the way it’s meant to be experienced. But because those batteries have been sitting inside the packaging for many years, even though the toy has never been used, there’s a real chance of corrosion or leakage. When your toy arrives, take a look before you dive in: if you notice any leakage, swelling, or an unusual odor, stop using the battery compartment and reach out to us — we’ll help you sort it out. We’ve been lucky so far, and we want to keep it that way together.

A Word on Safety

Even though our toys are new and unused, many were manufactured decades ago and weren’t made to today’s toy-safety standards. Most include small or removable parts, so they aren’t appropriate for young children and should be kept out of reach of anyone who might mouth or swallow small pieces. We sell and intend these as professional tools for adult practitioners to use thoughtfully in a therapeutic setting — not as children’s playthings. Please use your judgment and keep that context in mind whenever a toy is present in a room with kids around.

These Are Tools, Not Treatment

We believe deeply in what these toys can unlock in a session — but we want to be clear about what they are and aren’t. Hermes’ Web toys are educational and communication aids meant to support the work of a trained clinician, not to replace clinical judgment, diagnosis, or treatment. We’re not a substitute for licensed therapy, and we don’t make promises about outcomes — what happens in the room is always the skill and care of the practitioner using the tool. We just try to make that work a little richer, a little more visual, and a little more human.

Hermes’ Web, Ltd. seeks to serve those who serve the toys

We value them for what they offer to life. Our primary aim is not about serving collectors as we want the toys to come out of the box and be used therapeutically. A few of our toys are already out of the box, intentionally, when we sell them. Our prices, though higher than you might be able to find elsewhere, reflect the work that has gone into discerning the messages and finding ways to communicate them as well as providing a refuge for these toys for decades, assembling the components to manufacture webs, writing the materials that go with the Web and toys, and experimenting in all manner of situations to see if the toys are effective. We also wish to be an ongoing and dependable resource for those who allow the toys to join their workforce!

Owning a Toy

To us at Hermes’ Web, buying/owning a toy does not just mean possession, having paid for it. We prefer to see “owning a toy” as entering the toy’s world, learning its stories, connecting to the meaning of those stories, finding ways to communicate the story and its wisdom and experience to others, and treating the toys with respect, reverence, and humor. Then it is “owned.” Clients are sometimes told to “own it.” The same principle applies! Once clients in a treatment program start to own their behaviors and psychological issues, they have a chance at managing their liabilities and becoming better people. We want these toys to be “owned,” and we will assist as much as we can to facilitate that process for our customers and their clientele, family, and friends.

We’re working, toy by toy, on “owner’s manual” style guides — background, stories, techniques, and suggested readings or films — to go along with each piece. These will be free to download once available for a given toy, and we’ll keep adding to the library over time. If a manual for your toy isn’t ready yet, don’t worry — we’ll get it to you as soon as it’s finished, at no extra cost.

Shipping & Returns

Because many of these toys are one-of-a-kind or in very limited supply, we pack each one with care — but if something arrives damaged or isn’t what you expected, please contact us within 2 weeks of delivery so we can make it right, whether that’s a replacement, a suggested alternative, or a refund. Please note that normal signs of age on the box or packaging — yellowing, a soft corner, faded print — are expected on these older pieces and aren’t considered damage; the toy itself is new. We want you to feel good about bringing one of these toys into your practice.

A Small Note on Names & Trademarks

Some of the toys we offer are commercially produced action figures or collectibles originally released by other toy makers and studios. Any brand names, character names, or trademarks mentioned on this site belong to their original owners, and Hermes’ Web is not affiliated with, sponsored by, or endorsed by those companies. We’re simply finding new therapeutic life for toys that already existed in the world.

These terms are governed by the laws of the State of Minnesota, and by using this site or purchasing from us, you agree to these terms.